Telephone Inquiry Training

Gain the knowledge and tools necessary to resolve billing issues promptly, ensuring our members receive the best possible service. This training is for MSRs, Lead MSRs, AGMs & GMs.

This training course introduces Team Members to our new tanning product line, focusing on essential product knowledge and selling techniques. Participants will learn to effectively promote products, recommend tanning solutions based on customer needs, and enhance the overall customer experience.

This course provides an introduction to the OpenWrench club maintenance and reporting system. Learn how to efficiently manage equipment maintenance, track work orders, and monitor equipment issues to optimize club operations.

All Team Fit Fusion Company Meeting - Summer 2025

Join us for the summer 2025 all company team meeting. Learn about exciting new developments, departmental advancements and growth in the Crunch network.

2025 Fit Fusion Personal Training Manager Summit Annual PT summit open to personal training managers only. Detailed agenda will be sent upon registration.

Weekly Group Fitness Collaboration Meeting

This course provides an overview of the UKG platform, focusing on its essential scheduling tools. GMs and AGMs will learn how to navigate the platform, create and edit schedules, manage employee availability, and monitor schedule adherence.

This course is for all Fit Fusion Team members. UKG is coming! This course introduces the UKG workforce management platform to all Fit Fusion team members, highlighting its key features, functionalities, and changes to the team's daily routines. Participants will learn how to set up and use the UKG app, access their enrollment emails, and manage timekeeping procedures.

This course outlines the proper procedures for identifying, documenting, and reporting incidents at Crunch Fitness. Participants will learn how to respond to various types of incidents, complete necessary documentation, and communicate effectively with above club leadership.

This open support call is designed to provide you with a platform to voice your questions, gain valuable insights, and share experiences regarding Enhance.

This course is designed to equip our Kid's Crunch Team Members with the knowledge and tools necessary for successful policy implementation and effective parent management. Throughout this training, you will develop a strong understanding of our policies, learn how to communicate them effectively with parents, and discover strategies for fostering positive relationships.

The CrunchONE Kickoff 4 Points Training focuses on incorporating the CrunchONE Kickoff into the four key areas of during the tour process.

This course teaches how to effectively schedule more CrunchONE Kickoffs at the front desk when members checks in.

The Group Fitness Studio Talking Points training focuses on effectively communicating the benefits of Crunch group fitness classes to prospective members, ensuring they understand the value of incorporating these engaging workouts into their fitness routines.

Monthly General Managers' meeting serves as an informal platform for participants to engage in collaborative discussions and share best practices.

Crunch Group Fitness Instructor Meeting

This course is for all Fit Fusion Team members. UKG is coming! This course introduces the UKG workforce management platform to all Fit Fusion team members, highlighting its key features, functionalities, and changes to the team's daily routines. Participants will learn how to set up and use the UKG app, access their enrollment emails, and manage timekeeping procedures.

Social Media 101: Best Practices & Brand Standards is a comprehensive training course designed to equip our Management Team with the knowledge and skills to effectively manage and maintain a strong social media presence while adhering to brand standards.

The Presale Kickoff Training is an engaging and informative session designed to introduce new team members to the Crunch Fitness brand, our range of offerings, and top-quality services. Participants will gain valuable insights into Crunch Fitness's history, mission, and core values while exploring our membership options, amenities, and services.